Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to CineQueue ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (cinequeue.app), web application, mobile application, and Chrome browser extension (collectively, the "Service").

By using CineQueue, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Profile Data: Display name, preferences, and settings you configure
  • Watchlist Data: Movies and TV shows you add to your watchlist, ratings, and viewing status
  • Content: Images you upload for scanning (processed immediately and not stored)
  • Communications: Information you provide when contacting us or subscribing to our newsletter

2.2 Information Collected Automatically

  • Usage Data: How you interact with the Service, features used, and time spent
  • Device Information: Device type, operating system, browser type, and screen resolution
  • Location Data: General location (country/region) for providing relevant streaming provider information
  • Log Data: IP address, access times, pages viewed, and error logs
  • Cookies and Similar Technologies: See our Cookie Policy section below

2.3 Information from Third-Party Services

  • Authentication: If you sign in using third-party providers (e.g., Google), we may receive basic profile information
  • Movie/TV Data: We fetch content information from The Movie Database (TMDB) and OMDb APIs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your account registration and authenticate your identity
  • Store and manage your watchlist, preferences, and viewing history
  • Process image scans to identify movie and TV show titles
  • Provide personalized recommendations and content suggestions
  • Send you release reminders, newsletters, and service-related communications (with your consent)
  • Detect and prevent fraud, abuse, and security threats
  • Comply with legal obligations and enforce our terms
  • Analyze usage patterns to improve user experience

4. Third-Party Services

CineQueue uses the following third-party services, each with their own privacy policies:

4.1 Firebase (Google)

We use Google Firebase for authentication, database storage, and cloud functions. Firebase processes your data according to Google's Privacy Policy: https://policies.google.com/privacy

4.2 Google reCAPTCHA

We use Google reCAPTCHA to protect against spam and abuse. This service may collect information about your device and browsing behavior. Learn more: https://policies.google.com/privacy

4.3 The Movie Database (TMDB)

We use TMDB API to fetch movie and TV show information, images, and streaming provider data. TMDB's Privacy Policy: https://www.themoviedb.org/privacy-policy

4.4 OMDb API

We use OMDb API to fetch ratings and additional movie/TV show information. OMDb Privacy Policy: http://www.omdbapi.com/legal.htm

4.5 Google Gemini AI

We use Google Gemini AI (server-side) to process images and identify movie/TV show titles from scanned images. Images are processed immediately and not stored. Google's Privacy Policy applies: https://policies.google.com/privacy

4.6 Resend

We use Resend (server-side) to send email newsletters and release reminders. Resend's Privacy Policy: https://resend.com/legal/privacy-policy

4.7 Amazon Associates

We may include Amazon affiliate links in our Service. When you click these links, Amazon may collect information according to their Privacy Policy: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909010

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Data is encrypted in transit using HTTPS/TLS
  • Authentication credentials are securely hashed
  • Access to your data is restricted to authorized personnel only
  • We use Firebase's secure infrastructure for data storage
  • Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained until you delete your account
  • Watchlist Data: Retained until you delete items or your account
  • Scanned Images: Processed immediately and not stored
  • Log Data: Retained for up to 90 days for security and debugging purposes

You can delete your account at any time through the account settings, which will permanently delete your personal data and watchlist.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Delete your account and associated data
  • Data Portability: Export your watchlist data
  • Opt-Out: Unsubscribe from newsletters and marketing communications
  • Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at the email address provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use the Service (if enabled)
  • Security Cookies: Used for fraud prevention and security

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality.

9. Children's Privacy

CineQueue is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Chrome Extension Specific Information

Our Chrome browser extension collects and processes the following information:

  • Access to web pages you visit (only when you activate the extension)
  • Images you capture or upload for scanning
  • Extension usage data (features used, frequency of use)

The extension does not collect browsing history, personal information, or data from websites you visit unless you explicitly use the extension's scanning feature. All data processing follows the same privacy standards outlined in this policy.

13. Mobile App Specific Information

When using our mobile application, we may collect:

  • Device information (model, operating system, unique device identifiers)
  • Camera access (only when you use the scanning feature)
  • Photo library access (only when you select images to scan)
  • Location data (general region for streaming provider information)
  • App usage analytics

Camera and photo library access are only used when you explicitly choose to scan images. We do not access your camera or photos without your permission.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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